File Transfers and Importing / Exporting Data with Helios using SFTP

Helios uses SFTP (Secure File Transfer Protocol) to securely transfer data into and or out of our database. This guide will walk you through using SFTP with Helios.



1. First download and install either of the following FTP file transfer software:

2. Whitelist Your IP Address: Before you can connect to Helios servers, we need to whitelist your connecting server's IP in our firewall.

Please provide the IP address of the server or computer you will be connecting from.

  • We can only whitelist a single IP or an IP range with subnet mask in the format of nn.nn.nn.nn/nn

3. Login Credentials: Your password will arrive separately via an encrypted email.

4. Connecting to SFTP: Please enter the below settings in the file transfer software (FileZilla or WinSCP)

  • Server/Host: www.gethelios.com
  • Port: 22
  • Protocol: SFTP (SSH)
  • Will need to have port 22 allowed on your firewall
  • Username: DISTRICTURL-helios
  • Password: Sent in encrypted email to District IT Contact

Helios will send an encrypted email to your district's designated IT contact with SFTP Username and Password

5. Upload Data: Within the File Explorer you will see Inbound and Outbound folders, please upload your files to the inbound folder.

6. Script Template: Please see the below Helios FTP script templates (just as a reference if needed). Please fill in the local folder path as well as username and password for the secure FTP.

[[rem create zip file with all the files you need to upload]]
[["c:\Program Files\7-Zip\7z" a [path to zip file] [path to the folder where your upload files are\]]]
[["C:\Program Files (x86)\WinSCP\winscp.com" /ini=nul /script=helios-ftp.txt]]

[[open sftp://[put username here]:[put pwd here]@www.gethelios.com:22 -hostkey=* cd /Inbound put [path to your upload here] ]]
[[exit]]